Privacy Policy
Shalom Tours & Travels ("we", "us", "Shalom") operates shalomtoursandtravels.com and provides travel booking services from New Delhi, India. This Privacy Policy explains how we collect, use, store and share personal information in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian law.
Information we collect
- Contact details: name, phone, email, city
- Travel details: destination, dates, group size, passport information when required for visa or booking
- Payment-related information processed via our banking partners (we do not store full card numbers on our servers)
- Website usage data via Google Analytics (cookies, IP address, pages visited)
How we use your data
- To respond to enquiries and prepare customised tour quotations
- To process bookings, visas, flights, hotels and related travel services
- To send booking confirmations, itinerary updates and service-related communication
- To improve our website and marketing (with consent where required)
Data sharing
We share personal data only with airlines, hotels, visa authorities, insurance providers and other suppliers necessary to fulfil your booking. We do not sell your personal data to third parties.
Data retention
We retain booking and enquiry records for up to 7 years for legal, tax and dispute-resolution purposes, or as required by law.
Your rights
You may request access, correction or deletion of your personal data by emailing info@shalomtoursandtravels.com or calling +91 99902 25533. You may withdraw marketing consent at any time.
Security
We use HTTPS encryption, access controls and reputable service providers. No method of transmission over the internet is 100% secure.
Contact
Data Protection Contact: Shalom Tours & Travels, USB-250, Mandawali, New Delhi 110092, India. Email: info@shalomtoursandtravels.com