Who we are
About Shalom
New Delhi's trusted travel partner since 2013 — moving thousands of travellers across the globe with care, craft and 24/7 commitment.
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About Us
Who we are
New Delhi's trusted travel partner since 2013 — moving thousands of travellers across the globe with care, craft and 24/7 commitment.
Our Story
Founded in 2013, Shalom Tours & Travels began with a simple belief — that every journey deserves to be crafted with genuine care, not just booked off a shelf. What started as a small desk in Mandawali, New Delhi has grown into one of the city's most trusted travel agencies.
Over 13 years we've moved corporates to boardroom cities, families to beach resorts, and senior travellers to sacred pilgrimage sites — always with the same personal touch and round-the-clock support that our first clients knew us for.
Today, Shalom handles everything from a single air ticket to a 200-person incentive tour — but we still treat every enquiry like it's the only one on our desk.
New Delhi, India
Mandawali — serving since 2013
What drives us
"To craft journeys that go beyond destinations — creating memories that last a lifetime, backed by service that never sleeps."
From the first enquiry to the last transfer — we leave nothing to chance. Every itinerary is crafted with precision and care.
Our travellers aren't booking numbers — they're families, colleagues, and friends. We plan every trip as if it were our own.
No hidden charges, no vague itineraries. You see exactly what you're getting — and we deliver exactly what we promise.
Wherever you travel, we're a call away. Day, night, weekend — our team is always on standby so you're never stranded.
50+ destinations worldwide, yet rooted in Delhi's warmth. We bring global access with the personal service of a neighbourhood agency.
No two travellers are the same. Every itinerary is built fresh — around your dates, budget, group and wishlist.
The people behind your journeys
A small, senior team that's planned thousands of trips across 50+ destinations — the same hands write your itinerary, take your call, and stay on standby while you travel.
13+
Years on the road
Since 2013 — a team that's seen the visa rules change, the airlines come and go, and learned every shortcut.
1:1
Dedicated planner
One person owns your trip start to finish — no call-centre handoffs, no "let me transfer you."
24/7
On-trip backup
Flight changed, hotel mixed up, last-minute add-on — one WhatsApp away, any time zone, any day.